Clinical Nurse & Attorney at Law, Chicago and New York
Chief Clinical Risk Manager
Healthcare System and Regional Leader, Chicago, CO and MT
LEGAL:
Achieved early resolution of claims through creation of apology and disclosure program with year over year reduction in claims’ premiums
Professional liability litigation and mediation
Claims Management and Early Resolution
Clinical and Enterprise Risk Management
Internal audit and Professional Conduct Arbiter
High Reliability Organization principles mastery
RISK MANAGEMENT AND PATIENT SAFETY:
Results driven risk management leader recognized for transforming culture by enabling employees to self- report anticipatory system errors without risk of shame, blame or discipline.
40% Reduction in occurrence of serious safety events.
Recipient of Distinguished Leader Award
Created transformational reporting of patient safety harm stories to healthcare system boards (SCL Health and Advent Health) resulting in accountability for patient safety
Achieved a 65% reduction in similarly caused (deja-vu) injuries to patients.
Quality and Process Improvement (Lean, 6 sigma)
Re-designed Root Cause Analysis and Robust Action Plan for Prevention of Recurrence of harm achieving 72% reduction
Quality Council of the Board member of multiple healthcare systems
COACHING AND MENTORSHIP:
Developed Care for the Care Provider program recognizing healthcare practitioner moral distress, burnout
Mastery in Change Management and Facilitation skills for Leaders (FSL)
Executive Coaching Training Certificate
Board Experience
Member of the Board of Directors The Boulevard of Chicago, a medical respite residence for the homeless since 2018;
Member of the Medical Advisory Boardof Camp One Step, Children’s Oncology Services and Volunteer Counselor and Nurse; since 2018
Member of the Advisory Board of Nuvio, a mobility innovator
Education
University of Illinois Medical Center, BSN Nursing
DePaul University College of Law, Juris Doctorate and Masters in HealthCare Law
Institute for Healthcare Improvement, Executive in Patient Safety Certificate